Returns & Exchanges

At Life Fitness, we are committed to your peak performance; if your equipment doesn't meet your training needs, you can return it within 30 days of delivery for a full refund or exchange. Our goal is to ensure you have the right tools to reach your fitness milestones without compromise.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Equipment

  Securely pack the items in their original packaging, ensuring all bolts, accessories, and manuals are included to avoid restocking fees.

• 3.
  Schedule a Pickup

  For large fitness machinery, our specialized logistics team will contact you to arrange a convenient professional removal and transit time.

• 4.
  Inspection and Refund

  Once our technicians verify the equipment's condition at our warehouse, your refund will be processed to your original payment method within 7-10 business days.